HOW LONG DOES IT TAKE TO PROCESS AN ORDER?
Orders can take between 1-3 business days (excludes weekends and holidays) to process and ship. Adding notes to your order may cause a delay with your shipment. We are unable to relay delivery instructions to the carrier.
WHAT CARRIERS DO YOU USE FOR DELIVERY?
We use USPS, FedEx and SmartPost (combination of FedEx and USPS).
Please note: all returns require a Return Merchandise Authorization or RMA number. You can request an RMA number by contacting the customer service department. In order to be eligible for a return, the item/s must be new and the packaging unopened. The item/s must also be returned within 30 days from the date of delivery. Returns are subject to a 15% restocking fee and return labels are the responsibility of the customer.
Note: should you ship an item to a freight forwarder, we will not warranty any products for damages.